Holiday Inn Express Hotel & Suites Annapolis, An Ihg Hotel, Annapolis

I had a mixed experience at the hotel. The room I stayed in was clean and comfortable, but the smell and stuffiness were a constant issue. However, the staff went above and beyond to ensure we were comfortable and even provided breakfast items outside of the regular service. The location was convenient for our plans, but the dining experience fell short of expectations. Overall, the service was top-notch despite some room challenges.

My stay at the hotel was a mix of positives and negatives. The rooms, although spacious and comfortable with all the usual amenities, had a distinct odor of a recent toilet use, which was quite unpleasant. On the upside, the service was professional and helpful, but unfortunately, the staff refused to issue any refund or compensate for bed bug bites. The location was great, convenient for visiting Annapolis and offering emergency maintenance services, but the dining experience was forgettable, not meeting expectations set by other competitors in this category.

Staying at the hotel was a mixed experience with spacious and comfortable rooms but noticeable smoke smell. The service was top-notch and very friendly. The location was ideal for exploring Annapolis and had convenient access to dining options. Dining offered decent food options but lacked variety.